At CreamColors, we are committed to delivering the highest quality beauty products to help you look and feel your best. We understand that even the highest quality products may sometimes encounter issues, so we offer the following warranty services for our products:
Warranty Coverage
- Our warranty policy covers products damaged due to manufacturing defects or under normal use conditions.
- The warranty period begins from the date of purchase and lasts for 12 months.
Exclusions from Coverage
- Normal wear and tear
- Damage due to misuse, abuse, or accidents
- Unauthorized repairs or modifications
- Packaging damage or missing accessories
Warranty Claim Process
- Contact Us: If your product encounters an issue within the warranty period, please contact us at Service@CreamColors.com.
- Provide Proof of Purchase: You will need to provide proof of purchase, such as the order number or shopping receipt.
- Assessment and Resolution: Our team will assess your claim and decide whether to replace, repair, or refund.
Replacement and Refund
- If your product is eligible under our warranty conditions, we will provide a replacement or corresponding refund.
- Replacements or refunds will be processed once we receive and verify the product requiring warranty service.
Please Note
- Warranty services may require some processing time. We appreciate your patience.
- Additional shipping fees and processing times may apply for international orders.
At Cream Colors, we are dedicated to your satisfaction and beauty experience. Should you have any questions about our products or warranty policy, please feel free to contact us at any time.
Updated March 12, 2024
Best Regards
https://creamcolors.com/